General Questions
Evaluation & Licensing Questions
Functionality Questions
Security Questions
Technical Questions
General Questions
Question: How can Brava for Open Text Content Server help my organization?
Brava provides significant cost-savings by enabling visual access to files in different formats without requiring the native authoring software on every desktop and by reducing the risk of compromising the original files. This collaboration software improves communication and process efficiency by enabling your organization and your suppliers/customers (if desired) to review and annotate (markup) office documents, images and CAD drawings in a browser-accessible, unified interface.
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Question: What's unique about Brava for Open Text Content Server?
Brava is clean and simple. Very efficient for both documents and drawings, it offers a single, unified user interface that requires no training to use. It boasts excellent fidelity and supports rich content concepts (not just raster pixels) like text search, layers, block attributes and scrollable paging. Brava views most any native format so no conversion is needed, though all popular neutral formats—like PDF, XPS, DWF and secure CSF—are also supported. Brava also handles more users with fewer servers than competitive offerings. Security features include Visual Rights®, non-editable access to viewed files and the ability to restrict users from downloading, copying, printing, or saving documents locally.
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Question: Why does Brava for Open Text Content Server handle more users than other systems?
The more the server does in a client/server solution, the fewer users it can handle. Competitive solutions process (stream) every client zoom, pan, layer change and print request on the server, requiring more resources per document and per user. The server must keep a session for each client, consuming significant memory to hold rendered bitmap tiles for each client view state. Brava for Open Text Content Server minimizes the processing load and memory consumption required by the server by letting the client handle most view changes. Brava for Open Text Content Server is deployed on some of the world's largest construction project collaboration sites and financial institutions because it handles large concurrent loads very well.
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Question: How much training is required to use Brava for Open Text Content Server?
None. Brava for Open Text Content Server's intuitive and simple interface makes it possible to use immediately with no special training.
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Question: Can Brava for Open Text Content Server be used with other software?
Absolutely. Brava Enterprise is integrated with several Enterprise Content Management (ECM) and Project Management/Collaboration offerings, or you can integrate Brava Enterprise to your own intranet/extranet deployment using the SDK interface and included examples.
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Evaluation and Licensing Questions
Question: Can we evaluate Brava for Open Text Content Server before we license it?
Yes. You can request an evaluation copy of Brava for Open Text Content Server by contacting our sales department by phone at 800-398-7005 x 127 from 7am to 6pm (MST) Monday through Friday, by e-mail at markc@infograph.com. We also have an online demo.
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Question: How do I get help during my evaluation period?
You may reach our Sales or Technical Support departments at 800-398-7005 or via email at sales@infograph.com. Assistance is available from 7 a.m. to 6 p.m. MST Monday through Friday.
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Question: How is Brava for Open Text Content Server licensed and what does it cost?
To receive a quote, please contact your Open Text Sales Representative or Mark Chamberlain at markc@infograph.com.
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Functionality Questions
Question: What formats does Brava for Open Text Content Server support?
Click here to see our format list.
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Question: What key features does Brava for Open Text Content Server support?
Click here to see a detailed feature summary.
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Question: What navigation and display tools does Brava for Open Text Content Server offer?
Brava offers dynamic zoom, pan and magnifier view controls; visual compare of two files showing differences; rotate and mirror; layer control; scale to gray (for black and white raster), page thumbnails, and geometry snap measurement tools.
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Question: What types of annotation/markup functions does Brava for Open Text Content Server have?
Brava for Open Text Content Server's markup tools include lines, polygon and cloud shapes, highlights, text annotations, and sticky notes. Markups maintain author and date information and are saved as XML overlays to the original document. Annotations and the document can be combined into a single rendition and saved as PDF or secure CSF.
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Question: How is Brava's redaction better than other alternatives?
Brava performs true redaction, with the redacted (blocked out) content being removed as it is saved to a PDF or secure CSF rendition. Brava removes redacted text strings in a way that is impossible to de-engineer (which is technically possible in other solutions since the font and character sizing of each letter removed remains). Search for and redact words/phrases at one time, or redact from a list of phrases.
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Question:Why is Brava easier to use than competitive offerings?
Brava's familiar Windows interface is uncluttered, with an emphasis on navigation so you can quickly find what you need whether you are viewing a document, image or CAD drawing. Documents load zoomed to width for easy reading. Drawings load in Fit All view, ready for you to select the initial zoom area. The combination Zoom/Pan tool lets the user get to any location fast. Changemarks make stepping through annotations/markups foolproof, so reviewing is a snap. Our print dialog shows a detailed preview of the page, including margin lines so there are no surprises.
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Question: Is Brava for Open Text Content Server available in other languages?
Brava for Open Text Content Server (6.2 and above) is currently available in English, German, French, Spanish, Korean, Simplified Chinese and Japanese.
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Security
Question: Will Brava for Open Text Content Server work with my existing network security system?
Yes. Brava for Open Text Content Server honors existing firewalls and encryptions and also works with the Open Text SEA Servlet and Remote Cache Servers.
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Question: Can Brava for Open Text Content Server edit document/drawing files?
No. Brava for Open Text Content Server does not allow for any editing of the original file. The original file can be annotated and then saved to a new file containing the annotations in either PDF, TIFF or Secure CSF formats.
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Question: Can users edit markups created by others?
Users cannot edit another user's annotations. Each annotation entity is marked with the creator's username, date and time. Users with sufficient permission can consolidate all markups, even from other users, for a workflow process.
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Question: What is secure CSF and Visual Rights?
Visual Rights allow you to control how your documents can be used when sent to suppliers, customers or partners. Brava allows document, image and CAD files to be published into an accurate, encrypted, secure Content Sealed Format (CSF) that embeds persistent Visual Rights like print, copy, measure, markup and analyze rights and the ability to expire the file on a certain date. You can also add watermarks and banners and include annotations. A CSF file can be viewed with Visual Rights control using our free Brava Reader. Unlike PDF, a secure CSF file is not an open format and cannot be edited by third party software.
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Question: Can a user capture a copy of the file they are viewing?
No. Brava for Open Text Content Server does not send your original documents files to any part of the client disk. The Brava Server processes your drawing and image files behind the firewall and delivers compressed page by page renditions of the documents to the Brava Client. Optional client side processing for opening files is available for PDF and TIFF and when enabled, file information is securely passed for only memory processing.
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Technical Questions
Question: What type of operating system do I need to run Brava for Open Text Content Server?
See Technical Support.
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Question: What is the setup and installation procedure?
Setup and installation involve installing (if necessary) and configuring a Web server (Tomcat is provided with Brava), installing and configuring the Brava Server and installing the Brava Client on your Web Server and configuring it. The client is Web-delivered to the end user's machine and does not require manual installation.
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Question: Can the client be installed on Restricted User desktops?
The BravaClient MSI package provides an alternative method to the CAB download for installing the Brava client control. If the user is set up as a Restricted User as opposed to a Standard User, the MSI package will register the necessary components to allow a Restricted User to run.
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Question: Where can I go to for more Technical Support information?
Go toTechnical Support for more detailed technical information. | 
